Terms and Conditions

These Terms and Conditions govern your access to the FEN Global website, consultation bookings, and all educational counseling and admissions facilitation services provided by FEN Global.

User & Client AgreementEffective Date: October 2026

Welcome to FEN Global Consultants ("FEN Global", "we", "us", or "our"). By browsing our website (fenglobal.co), submitting an inquiry or eligibility assessment, or engaging our educational counseling services, you agree to comply with and be legally bound by these Terms and Conditions.

If you do not agree with any part of these terms, you should refrain from using this website and our advisory services.

1. Nature & Scope of Educational Advisory Services

FEN Global acts as an independent international education consultancy and student facilitation advisory. Our services include:

Assessing prospective students' academic backgrounds, interests, and budget constraints.
Shortlisting suitable universities and programs across partner destinations (UK, Australia, Canada, USA, Europe, and New Zealand).
Assisting applicants in preparing and transmitting application paperwork, Statements of Purpose (SOPs), and resumes.
Providing guidance on visa application documentation checklists, interview readiness, and pre-departure orientations.

Independent Intermediary Role

FEN Global is not an educational institution, awarding body, or government immigration agency. We do not evaluate or grade academic tests, issue degrees, decide admissions, or issue visa stamps.

2. Student Responsibilities & Document Authenticity

By engaging FEN Global, the student (and/or their legal guardian) expressly agrees to the following obligations:

Strict Authenticity Requirement:

You certify that all educational transcripts, diplomas, degrees, English test reports (IELTS, PTE, TOEFL, etc.), work experience certificates, passport copies, and financial bank statements provided to FEN Global are 100% genuine, authentic, unaltered, and truthful.

Zero Tolerance for Fraudulent Records:

FEN Global strictly adheres to the UK Education Services integrity guidelines and ICEF ethical standards. If any document is determined to be forged, altered, or fraudulent, FEN Global will immediately terminate all services with that applicant without notice and report the occurrence to relevant partner institutions or verification authorities where legally mandated.

Direct Payment of Official Fees:

Students are responsible for paying all official university application fees, tuition deposit payments, embassy visa fees, biometrics appointments, and Immigration Health Surcharges (IHS) directly to the designated official bodies or authorized financial portals.

Timely Communication & Deadlines:

Universities and embassies operate under strict seasonal deadlines. The student is responsible for responding promptly to counselor inquiries, submitting required paperwork ahead of deadlines, and attending scheduled interviews.

3. No Guarantee of Admission, Visa, or Scholarships

FEN Global maintains absolute ethical clarity regarding the outcomes of educational applications:

Admissions Decisions

Offer letters, conditional acceptances, and enrollment decisions are made exclusively by the admissions committees of the respective universities. FEN Global does not guarantee admission into any specific course or institution.

Visa & Immigration Approvals

Visa approvals, entry clearances, and biometric permits are granted solely by destination government immigration authorities (e.g. UKVI, Home Office, Department of Home Affairs, IRCC). FEN Global does not grant or guarantee visas under any circumstance.

Scholarship Awards

Scholarships and bursaries are awarded competitively by institutions or government sponsors based on available quotas and criteria. FEN Global assists in identifying awards but does not guarantee funding.

Post-Study Work & PR

Employment outcomes, post-study work permits (e.g., UK Graduate Route), job placements, and permanent residency (PR) pathways are subject to national immigration statutes and market conditions. FEN Global makes no representations or warranties regarding job placement.

4. Website Use & Intellectual Property

All text, branding, graphics, logos, layout designs, interactive tools (such as the Eligibility Wizard), and guides on fenglobal.co are the proprietary intellectual property of FEN Global Consultants and are protected under copyright and international intellectual property laws.

You may browse and print materials from this website solely for personal, non-commercial use in researching your educational choices. You agree not to copy, reproduce, scrape, modify, distribute, or reverse-engineer any portion of the site without prior written consent from FEN Global.

5. Limitation of Liability

To the maximum extent permitted by applicable law, FEN Global, its directors, counselors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Rejections or delays by university admissions offices or course cancellations by academic institutions.
Visa refusals, processing delays, or entry denials by embassy, consular, or border control authorities.
Sudden amendments to government immigration regulations, financial maintenance thresholds, or post-study work rules.
Financial losses incurred through tuition fee deposits, airline ticket cancellations, or accommodation arrangements.
Disruptions arising from student non-disclosure, inaccurate paperwork, or missed deadlines.

6. Suspension & Termination of Services

FEN Global reserves the right to suspend or immediately terminate counseling or application processing for any individual who:

Submits fraudulent, forged, or counterfeit documents or misrepresents their identity.
Exhibits abusive, defamatory, or threatening behavior toward FEN Global counselors or staff.
Repeatedly fails to communicate or provide required documentation for application progression.
Breaches any provision of these Terms and Conditions.

7. Governing Law & Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them or our services shall be governed by and construed in accordance with the laws of England and Wales.

Both parties agree that in the event of any grievance or dispute, they will first endeavor to resolve the matter amicably through good-faith mutual discussions and administrative review before initiating formal proceedings.

Legal Inquiries & Feedback

Questions Regarding Our Terms?

If you require clarification on these Terms and Conditions, or wish to discuss an advisory engagement with our senior management, please contact us:

info@fenglobal.co

+44 7918879458

116 Riverdene Road, London, United Kingdom

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6. Suspension & Termination of Services

FEN Global reserves the right to suspend or immediately terminate counseling or application processing for any individual who:

Submits fraudulent, forged, or counterfeit documents or misrepresents their identity.

Exhibits abusive, defamatory, or threatening behavior toward FEN Global counselors or staff.

Repeatedly fails to communicate or provide required documentation for application progression.

Breaches any provision of these Terms and Conditions.

7. Governing Law & Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them or our services shall be governed by and construed in accordance with the laws of England and Wales.